What our Customers say...

Testimonials

Highly recommend!

SERVPRO is an amazing company. We have use their services at a number of locations. We highly recommend them for all your needs.

SERVPRO responded to our call in a timely fashion. We had water damage in our conference room and it was a bit smelly. The guys came out, moved furniture, cleaned the carpet, and put the furniture back. They were polite, professional and very fast!

They did an amazing job to fit our aggressive time schedule for a house sale. Very professional and cost effective!

SERVPRO was great! Their communication was great. They told us when they would be there and showed up as promised. The staff knew what they were doing and followed up. They even stored our cleaned carpets for several months. I would very highly recommend them.

Insulation removal and pest cleanup, very responsive, great people doing the work…hard working and professional. Reasonably priced. Pete was so nice to deal with. Even helped me replace ceiling tiles… Grateful to have found an honest company to deal with all the way around. Would call again in heartbeat!

My sewer pipe was blocked and caused the waste and waste water to flow into my basement. Setting up the appointment was easy and my basement was so clean. It surprised me. Everything was cleaned, disinfected and you couldn't smell anything unpleasant. I was so impressed. They even offered to dispose of the wet vac I attempted to clean the mess up with, after I told them I was throwing it out. Saved me such a headache. They had me take a look before they left and were so courteous while here. I work remote and even though there were sounds from the equipment, they were as quiet as they could be so I wasn't interrupted unnecessarily. I will always use this office if I have another issue they can assist with.

Everyone was kind and very helpful. Explained each step. Made sure we were happy with the end project. We would recommend SERVPRO to our friends and family

They came ASAP and acted right away to rectify the water, chemical restoration because of the sewage. They removed all soiled items and took pictures for insurance

Professional deep cleaning of two bedroom condo including removal of soil mattresses, betting etc. Excellent job over two day period. Highly recommend SERVPRO to anyone!

Leaking roof caused water damages to walls and ceiling. They quickly demoed the damage and dried out the space for repair.

We had a leak at our summer cottage and they cleaned it up quickly and competently. Even though I was out of town, the SERVPRO kept me informed about what they were doing.

Great Service!!! Accommodating to our needs. Worked great and in a timely fashion.

Pete, from SERVPRO, was extremely responsive, thorough and professional. Him and his team did an excellent job cleaning up my home and saving whatever contacts he could. We really appreciate the work he and his team has performed.

The service was extremely efficient and professional. Would always recommend their service

Could not tell there was any smoke damage at all! Thank you SERVPRO!

SERVPRO was very professional and I would highly recommend them.

When the library's basement flooded on a Weds evening after 6pm, I called the fire department first and SERVPRO right after. It was a disaster with a basement full of books, crafts, furniture and so much more. Once the fire department realized that the water was coming up through the floor and all the pumping wouldn't help, they told me to get the professionals in here - SERVPRO! They couldn't have been more helpful, dependable, and professional. They worked for the next several weeks to clear out the debris and dry out the basement until it was completely cleaned, clear, and dry. They are a fantastic company to work with and I highly recommend them! Thank you SERVPRO!

Excellent service. Very responsive.

They were excellent, 5 stars! Was extremely happy with their service, would definitely recommend!

Prompt and professional.

Great company! We had a small fire and they came in and did a thorough cleaning and were very understanding and flexible with our schedule. The cleaners we had were super friendly and professional and although our situation for needing their service was not ideal, we had a great experience with using their services and would definitely recommend them to friends and family.

I cannot say enough good things about SERVPRO and especially Pete Kenney and all those who work with him. We have a house in Wells which is a vacation home. We found out from our neighbor that we had a flood and significant steam and mold damage. We called SERVPRO early in the morning when we were driving up from our other house and they were there within an hour and communicating with us over the phone as we were driving up about what they would do to take care of the damage. Throughout the months long process of water removal and mold remediation and clearing out our basement of all of our things, they have been nothing but professional and caring!! I cannot say enough good things about SERVPRO!! From the drying of our basement, to packing up of all of our things that could be saved and removing the things that couldn't, to communicating with our insurance company, and then to the mold removal and then finally the repair work, every step of the way was amazing and easy. We cannot thank Pete Kenney and everyone else involved along the way more, they were just, simply the best. We had SERVPRO do the water and mold remediation and also the repair work. Evan Hudson did the repair work and was also amazing! They made a very difficult situation easy to deal with and communicated all along the way about each step even when we were not able to be at the house. We definitely felt that we were in good hands and felt comforted by the fact that they were taking care of everything. Thank you, thank you, thank you!!

Everyone was very courteous and friendly. Work done efficiently and they showed up when they said they would. Very helpful during a difficult experience.

Amazing job!! Quick to the location after the incident.

We called Pete at SERVPRO immediately after a fire. He returned our call promptly and had a team on-site in 2 hours. They worked expediently and in a day and 1/2 they remediated the entire premises! EXCELLENT!!!!

We had severe water damage and within one hour Joe and his team were there to begin what turned out to be 2+ weeks of dehumidifying, fans, and demolition. Also need to mention they moved furniture, boxed up personal items and clothing as well. Their work ethic is top notch and the hardest working people I've ever seen. Obviously very emotional for us being the homeowner but Joe and his team set our minds at ease. The company is extremely professional, and out of a tragic experience we walked away with confidence and that we were taken good care of. Thank you!

It was an extremely overwhelming event and the staff and crew made it so much easier. The crew I worked with was great. They were very professional and reassuring during an extremely stressful time. There were so many folks working in the house during the demo and restoration, everyone was very respectful of my home while being efficient and thorough. Thank you all!

I called after a burst pipe. They were extremely quick and thorough and helped arrange everything from water removal, to insurance process, to repair. Can't thank Pete enough for all his help!

Ray was incredible - super fast to arrive at the house when we called. Walked us through the services and kept me up-to-date on activities and progress. It was great!

Thank you for all of your help and for making this an easy situation to deal with!

Peter Kenney was 100% professional. Always kept us up to date with the work they were doing. Very prompt in replying to calls and messages. Great job!

SERVPRO employees were very professional and knew exactly what to do. Very organized and detailed in their work. Very satisfied customer.

Thank you so much for the fantastic job your crew did for us. Both Ethan & John were professional, friendly, and knowledgeable.

A friend told me about her experience working with Pete Kenney and his team from SERVPRO, that they were extremely pleased and impressed with their thoroughness. I was not disappointed at all. Their integrity and honesty was impressive!

I highly recommend the Sanford, ME SERVPRO team. They responded promptly to my call for help to restore my cellar after flooding. They addressed all my concerns and questions, and provided a fair and accurate estimate. They removed all of the flood damaged contents, steam cleaned and sanitized the cellar floor. ALL of the crew were professional and pleasant. They clearly take customer service to heart. The commercials you see on TV are really true: they make it "Like it never even happened." Thank you!

Everyone was kind and very helpful. They explained each step and made sure we were happy with the end project.

Personnel were consistently helpful, careful and made certain that I understood what would happen. They answered my questions completely and with courtesy. We are very impressed with SERVPRO's services and employees.

They were great! Came quickly, were so polite & professional. Got the flooded area taken care of. I would highly recommend them!

Pete Kenney and his crew were awesome. Pete is TOP SHELF! He is concise, clean and extremely personable. Thanks Pete!

They were perfect and professional! Don't change a thing!

We have appreciated everyone's patience with a difficult situation that occurred last winter that caused the process to be delayed until the spring/summer. Thank you! 

Prompt, courteous and knowledgeable people - all team members!

They always went the extra mile. Great response & great service!

Thank you very much! Work was completed in a timely manner even under all circumstances.

GREAT JOB!

Ray and Joe were excellent and their crew. They moved all of our stuff out, demoed the damaged area and were helpful in getting people to come in and repair the damage. We can't say enough about them.

Very thorough, timely and helpful.

I'm VERY satisfied with the results!

Glad they were here to help. Great customer service!

DO NOT lose employee Pete Kenney! He was spot on!

Ray and his team were great... they arrived within 20 minutes of my call, got to work quickly and efficiently. The young ladies worked hard and I'm sure they lessened further damage with their proficiency. They were informative, helpful and professional. Thank you all so much. Definitely recommend Sanford SERVPRO!

I'm out of state and still felt in very good hands with Pete Kenney and his crew.

I had some smoke damage in my kitchen, they dropped off a machine for 3 days and it completely removed the smoke smell throughout my house. YAH HOO!!!

Thank you! The team was so nice and did a great job. I will recommend you to ALL!

The SERVPRO personnel did an awesome job!

Ray and Evan were great to work with! They both performed amazing jobs and I am very pleased with all results. I would definitely use them again in the future.

Superb service!

This type of thing is very overwhelming, but SERVPRO's services were top notch!

They do a really fantastic job and are outstanding to work with!

The 3 workers were very courteous as they went about their work, as well as being mindful of us. Peter Kenney is the upmost professional. He kept in contact with us always keeping us informed throughout the whole process. We would, without hesitation, recommend Peter Kenney and the SERVPRO staff to anyone who may require SERVPRO's services!

I was very, very impressed with everything Pete and his crew did. You and your crew definitely deserve all 10's!

Unbelievable! This franchise is SO GOOD!

SERVPRO in Springvale is amazing! Great management by Ray Fowler and the restoration crew is wonderful, fun and so thorough!

I HIGHLY recommend them! They’ll take great care of your home!

Professional and thorough. My third time using their services and would highly recommend Pete. Amazing job each and every time. Always are prompt with estimates and scheduling. Trustworthy.

We are so impressed with SERVPRO! Pete and staff are so reliable and friendly! We can't believe their attention to detail. We can't speak highly enough!

The team from Sanford not only did a great job , they were very courteous and knowledgeable! They went above and beyond to minimize any impact to us and left our home spotless! Highly recommend!

The team from SERVPRO are wonderful. This is our second experience with them and they have been life savers! They are confident in what they do, and, when you have water pouring from your ceiling, you need a calming, confident voice...and that is what SERVPRO has been for us.

"Prompt and tidy service"

"SERVPRO was outstanding and very professional. Even though it was a holiday, they promptly showed up to start the clean up."

"Thank you for your prompt attention to our home. You were here the day I called. The crew did a great job and we appreciate all your hard work."

"Very professional and helpful experience from both Ray and Joe . They did a great job at what they had to do and made life very easy to move forward with the process!"

"SERVPRO personnel were professional and they communicated well throughout whole cleanup process."

"I recently had water damage from a failed water heater. Not knowing
what to do first, I was told to call SERVPRO quickly. Since that day, I have had many visits and phone calls with employees from SERVPRO. Everyone
has been kind and helpful to me thru this terrible experience. This
was my first experience with SERVPRO and it was such a pleasant
experience that I would recommend this company to anyone
that needs help and guidance in unfortunate circumstances."

"The team from SERVPRO are wonderful. This is our second experience with them and they have been life savers! They are confident in what they do, and, when you have water pouring from your ceiling, you need a calming, confident voice...and that is what SERVPRO has been for us."

"The team from Sanford not only did a great job , they were very courteous and knowledgeable! They went above and beyond to minimize any impact to us and left our home spotless! Highly recommend!"

"Please be advised, we are extremely pleased with their performance!" 

Thank you so much for all your help. I appreciate all that you and your crew did to make the basement livable! 

From the first meeting, Pete Kenney made me feel very confident my problem would be handled properly; He was captain of the ship. 

"Came right away, always on time. They were very thorough with repairs, and very honest."

Prompt and tidy service!

John was extremely personable and helpful. Helped us address all of our needs.

"Thank you very much for your prompt and professional service!"

"Thank you once again from all of us at the Art Association. The chairs come our great and the looks NEW!"

"Thanks for your help cleaning out the family room."

"I wanted to express how impressed I was with the service you provided at our home. I appreciated the expertise provided to create an estimate of the job and how reasonable the estimate was. I was also extremely impressed with the professionalism of the crew that performed the job. They were very thorough and friendly, and also very helpful with suggestions for other projects that I was tackling in the apartment. Without hesitation I would recommend SERVPRO to family and friends and I would certainly call upon your service again in the future. Thank you very much for the excellent service you provided."

"Thank you SERVPRO for effective and courteous service and a laugh or two along the way! What else can you do with sewage?"

"You know it is because of your professionalism and your kindness that the little people like me survive. Thank you"

"Thank you for making our home sparkle after "the disaster". I keep seeing your trucks around town never knowing how efficient, helpful and kind all of you are. The two young men that you sent did a great job and were very respectful of our space. Thank you again."

"Thank you so very much for your prompt, professional, and effective response to our recent water damage, We hope to never need services like "water mitigation" again but we will call if we do and will recommend your company to others. Thank you."

"I would highly recommend this company"

"Amazing prompt service! Great team, handled like pro's"

"Fast, friendly, and efficient, Thank you!"

"Pete K and team were terrific!!"

"Professional crew, work was done in a timely manner!"

When you see all that (water) you think to yourself how can this water damage be fixed? SERVPRO of Southern York County knew the answer. They brought in their team of water damage experts and presto I had my house back. I am so impressed with the teamwork and knowledge of their water crew. Thank you!